What is the difference between RPA and BPM?

One of the pertinent questions that people ask in the IT industry is whether Robotic Process Automation(RPA) and Business Process Management (BPM) are the same. As with every new technology, people often confuse BPM with RPA due to their shared goal of making processes efficient through automation.

However, both are not the same. The difference begins from the fact that while BPM is a discipline used to re-engineer and improve the existing processes; RPA is a technology used to mimic human actions to complete the tasks within the given process.

In this blog, we will explore the difference between the two and explain when should you use both of them in your business.

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Everything That You Need To Know About Robotic Process Automation(RPA) Is Right Here


There is a lot of discussion going on about Robotic Process Automation (RPA) right from behind the closed doors of boardrooms, major industry conferences, to the office cafeteria. There are myths and there are advantages too that are discussed at length without any clarity. Media is also on the forefront of this topic, open any business newspaper or portal, and you are likely to see these headlines:

  • RPA delivers real cost savings for Financial Services in APAC: Report
  • The Hackett Group predicts rise of robotic process automation
  • Automation to kill 70% of IT jobs

We realised that there is a lot of chatter about RPA that needs to be addressed so people get a correct perspective about what RPA is and how is it going to help or impact them.

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How is RPA Changing the Face of BPO Industry?

RPA in BPO Industry

There’s a new kid on the block and it is named Robotic Process Automation. After the success of RPA in a variety of sectors and industries, businesses globally are rushing to embrace it. And one among these is the BPO industry. BPOs today understand that their world is changing. BPOs amongst many others are exploring alternatives to labor arbitrage. It blends well with their business model and complements their core competencies.

RPA is itself a type of outsourcing where instead of assigning work to a human being you are outsourcing the same to a software robot. RPA also threatens existing BPO relationships because of its efficiency and increased usability.

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